Quality & efficiency
Quality without efficiency limits capacity. Efficiency without quality produces waste. Achieving the ideal balance of quality and efficiency is the key to maximizing your organization’s results. We can assess your current quality metrics and process performance to show you where there is room to improve. Don’t have quality or efficiency metrics in place? We can work with you to define the appropriate metrics and incorporate them into your organization’s Key Performance Indicators (KPIs) and enable you to truly understand how your business is performing.
Quality: The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. –International Organization for Standardization
Quality Management: The assembly and management of all activities aimed at the production of quality by organizations of various kinds. –International Organization for Standardization
Quality Assurance: The assembly of all planned and systematic actions necessary to provide adequate confidence that a product, process, or service will satisfy given quality requirements. –International Organization for Standardization
Quality Control: The operational techniques and activities that are used to satisfy quality requirements.
–International Organization for Standardization
Efficiency: The ability to do something or produce something without wasting materials, time, or energy.
–Merriam-Webster
Quality Management: The assembly and management of all activities aimed at the production of quality by organizations of various kinds. –International Organization for Standardization
Quality Assurance: The assembly of all planned and systematic actions necessary to provide adequate confidence that a product, process, or service will satisfy given quality requirements. –International Organization for Standardization
Quality Control: The operational techniques and activities that are used to satisfy quality requirements.
–International Organization for Standardization
Efficiency: The ability to do something or produce something without wasting materials, time, or energy.
–Merriam-Webster
We've helped clients...
- Conduct quality inventories of current quality measurements and control activities.
- Identify appropriate quality monitoring activities and incorporate appropriate metrics into their existing KPIs.
- Analyze existing quality measurements and activities to identify gaps and opportunities in order to create a well-rounded, accurate quality monitoring program.
- Examine current-state KPIs to identify gaps and opportunities in order to create an accurate depiction of process performance and the true state of the business.